RONKEWRITES

MANAGING CONFLICTS

Conflict is a situation where there is opposition or disagreement between two or more people. This may be due to a lack of communication, differences over certain ideas, issues, beliefs, and thoughts.

There are several ways I have learned to manage conflicts and I am going to share them with you.

It is advisable to use words like "I understand", "I agree”, “what you are saying is fine" and then you go ahead to put forth your point. This will make things better and lead to a healthy discussion without giving room for any sort of conflict. We must try as much as possible to mind the language we use when trying to resolve any issue.

Conflict is one thing human beings find difficult to manage because it's mostly stirred up as a result of anger. It is very important that we learn to control our anger so it would be easier to resolve any form of conflict.

It is also important to note that you should not try to resolve conflicts over non- personal communication modes like e-mails, text messages, and notes. This is because people tend to interpret these modes of communication in a different way. For instance, the way I interpret a WhatsApp message sent to me differs from the way the sender or another person may interpret it. I may see the message as impolite while the sender may not look at it from my own point of view. It is best to communicate in person or at least over the phone.

The last thing to note in managing conflicts is being able to control your anger or frustration. I have stated this earlier but I would like to buttress my point again.

Sometimes, it is better to be silent and let some time pass by so that you can look at things more objectively.

Keep no room for any kind of attitude or problems. Be humble, intelligent, understanding, a good communicator, and the rest will fall in place.

 Igbi, Blessing Aderonke anchors - RonkeWrites. A weekly column on SHEGZSABLEZS’BLOG where she shares her novels, short stories, poems, inspirational/motivational books, and quotes.  She is an undergraduate of English Education at the University of Lagos. She believes in true love and sincere friendship. She loves to offer advice on matters of the heart and hopes to become a famous writer and publish as many books as possible. Please follow her on Instagram @ronke16-official and Facebook @Blessing Igbi.